Job opening

Join our team!

We are always scouting for talented individuals to join our team. Come join a winning team and grow with us! We are interested in finding self-motivated and dynamic team members for whom:

• Customer service is a priority and a passion
• Your industry knowledge is a point of pride
• Positive and team oriented attitude is a must
• Computer proficiency is a must

Main responsibilities :

The responsibilities will include but not limited to:

• Ocean Import and air import freight operations, including booking, e-manifest, tracking, delivery, billing, closing, resolving disputes, managing profit & loss, maintaining customer/agent spreadsheets
• Ocean Export freight operations – as needed
• Other tasks and duties assigned from time to time by the Manager
• Interact and work with remote freight teams daily
• Stay abreast current and upcoming regulations
• Maintain excellent relations with clients and agent, develop relationships, cross sell services, follow-up on potential opportunities to add value.

Main Requirements :

For this position, we are looking for an individual who possesses:

• At least 3 years’ experience in the freight forwarding industry
• Excellent working knowledge of export and import air and ocean freight movements
• CIFFA certified is an asset
• Knowledge of Steamship line and NVOCC contracts and other online pricing tools – asset
• Proficiency with computers is a must; advanced knowledge of Excel
• Solid communication skills (French written and verbal are assets)
• Strong organization skills and is detailed oriented
• Must be a pro-active and solutions-focused team player
• Ability to prioritize time effectively
• Energetic, pro-active, and keen learner
• Proven teamwork skills
• Excellent problem-solving skills

Mantoria offers :

• A great working environment that is challenging and stimulating
• Benefits including Group Insurance and Group Registered Retirement Savings Plan